Last updated 27 August 2026
Privacy policy
Plain-language terms for the Totem Custom website and custom manufacturing service.
Data controller
Xiamen Boxin Lianchuang Network Technology Co., Ltd. (厦门博信联创网络科技有限公司), registered at Unit C-4, Room 03, 8/F, Building D, Xiamen International Shipping Center, 97 Xiangyu Road, Xiamen Area of China (Fujian) Pilot Free Trade Zone, Xiamen, Fujian 361000, China, is the data controller for this website and its custom manufacturing service.
Information we collect
We collect the account, contact, company, product, artwork, order and support-chat information you submit. Passwords are stored only as salted password hashes. Anonymous page and click totals may be collected without storing IP addresses.
How we use it
We use this information to prepare quotations, produce and deliver orders, provide support, prevent fraud and meet legal obligations. We do not sell personal information.
International processing
Our production and customer-service team operates in China. When you submit information from another country, it may be processed in China to fulfil your request.
Your choices
You may request access, correction or deletion of your account and personal information by emailing sales@totemcustom.com. Optional Google measurement is loaded only after consent.